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Tips on Type
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I love to speak. I speak as a profession so it is very important that I have a
solid connection with my audience. You probably have your own audience that you need
to connect with. Your audience may be your boss, co-workers or an organization.
Here are some tips to keep in mind with your audience:
FIFTEEN WAYS TO LOVE YOUR LISTENERS:
CONNECTING WITH INTROVERTS AND EXTRAVERTS
An Introvert must think a thought in order to speak it.
An Extravert must speak a thought in order to think it.
Introverts gain energy from the time and space alone to contemplate,
reflect, and formulate thoughts. Extraverts are energized by being with and talking
with other people. Both Introverts and Extraverts enjoy the company of people, but
the Introvert may become drained by the experience and the extravert may be stimulated by
it.
- As audience members, Is do not self-disclose easily. They tend to be quiet,
reserved and polite. Their "poker" faces may conceal the depth of emotion being
internalized. The speaker is dying, receiving no feedback and assuming it is negative.
"This is good stuff," the I says to him/her self, "fascinating and
relevant." Introverts typically write thoughtful evaluations for speakers.
- As audience members, Es are more expressive of agreement or approval. Es
provide so much verbal and nonverbal feedback that they act as receivers and transmitters
of energy for the speaker, as compared with the Is being receivers only.
- Is need lots of silent pauses from a speaker in order to think their thoughts.
Es need constant stimulation and action from a speaker in order to hold their
attention. During pauses Es will literally "buzz" with their neighbors
about what theyre hearing in order to think. (See above statement about thinking
versus speaking).
- Is are polite listeners and resent interruptions. Es interrupt others
regularly, assuming it doesnt matter because no ones listening anyway!
Is tell me that it offends them to have to witness Es rudely interrupt other
Es.
- Is, who speak about something only if it is important, detest redundance. If an
assertion has been made, it stands until further notice. Es believe in the three
Ts: Tell em what you plan to tell em; Tell em; Tell em what
youve told em.
- Introverts resent being forced to respond before they have had sufficient time to think.
They resent public speakers who select them as volunteers, who pose questions to them in
front of others, and pressure them for a quick response. They further resent the nonverbal
signals of the speaker that they may be dull or stupid when they dont respond
quickly.
- Introverts resent a speaker invading their personal space. Consider the tendency
of many extraverted speakers to jump down from the platform and be "in your
face" assuming that they are being perceived as dynamic and engaging. Invariably, it
seems that these E "In-Your-Facers" select a decidedly introverted audience
member to inflict themselves on, much to the horror of the I.
- Do not force an I into the spotlight to perform; they often prefer to observe. Remember
they will be just as engaged in the activity; for them, the action is internal. Extraverts
typically love to be chosen and will volunteer even before knowing what will be expected
of them. For an E, talking is like eating chocolate; it feels good.
- Introverts are offended to be asked personal questions. What an E regards as public an I
may regard as private. Most Is regard Es as nosy while Es regard
themselves as friendly.
- Introverts speak one at a time, with silence in between. Extraverts overlap each other
until all are speaking at once.
- Introverts speak in a quiet voice and contain their gestures. Extraverts speak in a
louder voice and gesticulate dramatically, sending and receiving energy from each other,
much like sharks in a feeding frenzy!
- When Es speak they often cant remember what theyve said.
Unfortunately, the Is who are listening expect them to follow through on their
thoughts that are being spoken.
- When Es become loud, dramatic, and flail various body parts around, Is
generally regard this communication behavior as over dramatic and obnoxious.
- Because Is are intensely private, any information they give you is expected to be
for your ears only. They consider your passing the information on to be a violation of
trust.
- Introverts will tell you important information once in a quiet voice. Listen carefully
when they speak as they will be irritated if you ask for information they have already
given.
END NOTES: Extraverts introvert and introverts extravert. There are other important
attitudes and functions of psychological type that exert interaction effects with
introversion and extraversion. Our challenge, as professional speakers, association
executives and leaders is to find ways to respect and honor all preferences of our
listeners.
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